Communications Resource Corp

Consulting

Whether providing Pure Consulting or Total System Design, we focus on enhancing your desired results through more efficient interactions with suppliers, employees, and customers.

We do this by defining areas and developing strategies that streamline your day to day business activities, better utilizing your existing technology investments, and suggesting new technologies to optimize your business operations.

Below is is an Outline that describes the areas we invistigate in analysis of your needs:

Consulting and System Design Outline

   Initial Feasibility
      Establish objectives and priorities
      Establish performance specifications
      Determine scope of effort
      Determine time schedule

   Research and Definition
     Determine problems and opportunities
             Operational problems with existing system
             Billing problems with existing system
     Define problems and opportunities
             Economic squeezes
             Technological breakthroughs
             Projections of future business, industry, and labor trends
             Emerging customer and intrabusiness demands
             New business services, products and markets
             New laws and regulations

   Design
     Design system that meets all objectives and performance      specifications set forth in feasibility phase,
     using the following criteria:
           Function
           Urgency
           Distribution
           Volume
           Language
           Accuracy
           Cost

System acquisition/implementation
     Establish technical hardware and software specifications
     Prepare request for proposal (when appropriate)
       Analyze bids:
        Cost comparison
             Tax implications
             Insurance implications
             Overall quality/quantity/cost
        Technical comparison
             Component quality/reliability
             Space requirements
             Power requirements
             Growth capabilities
             Environmental capabilities
       Human elements
             Aesthetic quality
             Ease of use
             Handicap capabilities
       Maintenance comparison
             Location of service technicians
             Location parts
             Remote capabilities
             Response times major failures
             Response times minor failures
             Customer/user capabilities
             Cost
             Intangible comparison (according to individual case)

   Conversion
      Establish schedule and coordinate for inspection of:
             Order of conversion
             Delivery of hardware
             Site preparation
             Hardware installation
             Records conversion
             User training

Performance review/operational trial
       Brief repeat of Research/Definition Phase

email: mjoyner@cr-corp.com